Art of Negotiation
Overview
The course “Art of Negotiation” imparts the knowledge of effectively navigating business transactions with customers and clients. This instructional program is applicable to individuals engaged in sales, marketing, customer service, and other roles involving direct customer interaction. Moreover, it holds value for those occupying leadership positions, including managers, directors, and executives. The curriculum imparts fundamental negotiation principles, encompassing insights into negotiation dynamics, stakeholder identification, relationship cultivation, and the formulation of strategies conducive to prosperous negotiations. It also addresses subjects like cultural disparities, conflict resolution, and communication tactics. “Art of Negotiation” serves as a resource for individuals seeking heightened efficacy in their professional undertakings as well as in their personal lives.
Course Duration: 16 Hours
Get In Touch
Intended Audience
The primary target demographic for Negotiation Skills training comprises individuals aspiring to enhance their aptitude for effective negotiation across diverse professional environments. This encompassing audience includes managers, sales representatives, entrepreneurs, HR specialists, and those engaged in contract discussions or other forms of bargaining scenarios.
The training program is designed to concentrate on instructing pertinent strategies and tactics for negotiation, effective preparation and planning for negotiations, and communication methodologies geared toward cultivating robust collaborative relationships. Participants will also acquire techniques for harnessing inventive problem-solving approaches to dismantle communication barriers and attain fair resolutions during negotiations.
By assimilating the foundational tenets of proficient negotiation, the intended beneficiaries will be empowered to augment their influence in negotiations, positioning themselves to attain outcomes that are mutually advantageous in their interactions.
Training Objectives
Training in negotiation skills aids individuals in comprehending and applying diverse tactics employed within negotiation contexts. It encompasses vital principles such as readiness, adept communication, attentive listening, ethical standards, methods for fostering mutually beneficial results, and the resolution of agreements or conflicts. The primary aims of negotiation skills training encompass: fostering comprehension of the negotiation process, devising strategies and approaches to achieve advantageous outcomes, enhancing proficiency in communication and resolving problems, acquiring the skill to effectively prepare for negotiations, recognizing the significance of pinpointing needs and interests in negotiations, and grasping the ethical principles and codes of conduct applicable during negotiation scenarios. Ultimately, the objective of negotiation skills training is to furnish individuals with the essential tools to adeptly negotiate in alignment with their own objectives.