Business Communication Fundamentals
Overview
The Business Communication course equips students to proficiently communicate in diverse professional contexts. It imparts skills for effective communication within business environments, including understanding workplace interactions, diverse communication modes, professional terminology, and socio-cultural dimensions. The course covers listening, persuasion, negotiation techniques, and conflict resolution. A key part involves applying skills to real-world scenarios, enhancing practical knowledge. Graduates gain proficiency to navigate challenges adeptly in professional settings, demonstrating effective communication with finesse.
Course Duration: 16 Hours
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Intended Audience
The intended participants for a business communication training program are individuals operating within professional contexts who seek enhanced communication abilities to optimize their job performance. This demographic encompasses managers, executives, and administrative staff. While higher-ranking employees may require refined workplace communication, administrative staff may necessitate specialized customer-client interaction techniques.
The central objective of the course is to instil effective written and interpersonal communication within a workplace backdrop, recognizing communication’s pivotal role in attaining success. Given the diverse skill levels, education backgrounds, and experiences of participants, the course structure should be tailored suitably.
The course aims to attract both seasoned business practitioners and those newly honing their communication proficiencies, thus catering to a wide spectrum of learners.
Training Objectives
- Acquire the skills to construct impactful messages employing proper writing methodologies.
- Grasp the utilization of nonverbal cues and presentation prowess to complement written correspondence.
- Foster comprehension of diverse communication platforms and mechanisms.
- Master the art of tailoring messages for specific target audiences.
- Comprehend the nuances of tone and phrasing in professional discourse.
- Cultivate adeptness in negotiating favorable outcomes through effective communication.
- Elevate the capacity for self-reflection and assessment of communication strategies.
- Familiarize oneself with crafting compelling and persuasive messages.
- Learn to scrutinize audience requirements and adapt communication strategies accordingly.
- Develop the proficiencies essential for resolving conflicts and issues arising from communication dynamics.